At www.stepforge.shop, our top priority is delivering your order safely and promptly—with no shipping fees. We are dedicated to making your experience as smooth as possible, whether you’re shopping locally or internationally.
We believe in transparent pricing, which is why all orders ship for free, regardless of the destination or purchase amount.
Domestic & International: Enjoy complimentary shipping on every order.
Additional Charges: Please note that while shipping is free, any local taxes, import duties, or customs fees are the responsibility of the customer.
Our goal is to get your package on its way quickly and efficiently:
Processing Time: Orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays).
Peak Periods: In times of high demand (e.g., special promotions or product launches), processing times may be slightly extended.
Confirmation: A confirmation email, including your order details, will be sent upon purchase. A separate shipment confirmation with tracking details will follow once your order has been dispatched.
We have partnered with reliable carriers to ensure that your order reaches you as quickly as possible. Please keep in mind that transit times are approximate.
Standard Delivery: Typically delivered within 3 to 7 business days.
Note: Delivery to remote locations (such as Alaska or Hawaii) might require additional transit time.
Estimated Delivery: Delivery usually occurs within 5 to 15 business days, subject to local postal services and customs processing.
Important: Please ensure your shipping address is provided using English characters to avoid delays.
To keep you informed:
Tracking Information: Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your package's progress.
Update Interval: Tracking details can take up to 48 hours to be updated in the carrier’s system.
Assistance: Should you have any issues with tracking, please contact our support team promptly at .
To ensure a smooth delivery:
Address Accuracy: Please double-check your shipping details at the time of checkout. We are not responsible for delays or undelivered packages caused by incorrect addresses.
Undeliverable Orders: If a package is returned due to incomplete or inaccurate shipping information, you may need to re-confirm and update your address.
Responsibility: Once your package is marked as “delivered” by the carrier, www.stepforge.shop is not responsible for any loss or theft. Please verify with your local postal service if there is any issue.
No Hidden Fees: Shipping is always free, with no minimum purchase required.
Customer First: We strive for clarity and transparency so that you know exactly what to expect from the moment you click “Order.”
Quality Assurance: Every package is handled with care throughout the entire fulfillment process to ensure your products arrive in perfect condition.
For any questions or concerns regarding your shipping, our dedicated customer service team is here to help:
Email: [email protected]
Phone: +1 856-406-4395
Mailing Address: 4595 Lee Avenue, Camden, New Jersey
Website: www.stepforge.shop
Thank you for choosing www.stepforge.shop. We appreciate your business and look forward to providing you with a hassle-free, free-shipping experience every time you shop with us!
